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How to Integrate Crisp With Your Framer Website

Learn how to integrate Crisp's chat box into your Framer project to provide support.

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Jacob Ham
How to Integrate Crisp With Your Framer Website

Welcome to this guide on integrating Crisp with your Framer website. By integrating Crisp with your Framer website, you can provide visitors with a seamless and personalized customer experience. This integration can enable you to provide real-time customer support, track their behaviour on your website, and even automate some of your customer service processes.

In this guide, we will walk you through the step-by-step integration of Crisp with your Framer website. Whether you're a beginner or an experienced developer, this guide will quickly help you integrate Crisp with your Framer website.

Before we start, you need to make sure that you have the following:

What is Crisp?

Crisp is a customer messaging platform that allows businesses to communicate with their customers in real-time via various channels, including web chat, email, SMS, and social media platforms such as Facebook Messenger and WhatsApp. Crisp offers a range of features, such as automated chatbots, chat routing, and team collaboration tools, to help businesses streamline their customer support and improve their customer experience.

What is Framer?

Framer is a design and prototyping tool for creating interactive user interfaces and animations. It is designed to help designers and developers create high-fidelity websites and animations quickly and easily without requiring extensive coding knowledge.

Step 1: Add your website

  1. In Crisp, navigate to the Settings page, then click Website Settings.
  2. Click the Add a new website button.
  3. Enter the name and domain of your website.
How to Integrate Crisp With Your Framer Website Add Website
Add new website
  1. Click Create Website button.
  2. Click Setup instructions and then click the Chatbox setup instructions button.
  3. Click HTML and copy the code snippet.
How to Integrate Crisp With Your Framer Website Add Website
Copy the code snippet

Step 2: Add the snippet

  1. In Framer, open your project, then navigate to the General Settings page.
  2. Scroll down to the Custom Code section, paste the snippet on the Start of <head> tag field and click the Save button.
How to Integrate Crisp With Your Framer Website Add Website
Paste the code snippet
  1. Republish your Framer website.
  2. Preview and test the chat.

Summary

In conclusion, integrating Crisp with your Framer website can provide exceptional customer support and help engage visitors. Following the steps outlined in this guide, you can seamlessly integrate Crisp into your Framer website, allowing visitors to ask questions, get support, and give feedback.

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